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#EveryoneNeedsAPlan: Gift Cards and Consumer Rights
Posted by Dean McKinnon
on 18 January 2024
Received a Gift Card for Christmas? You should know your legal rights under Australia Consumer Law ('ACL'):
- Gift Card must be valid for for 3 years from date of purchase (some exemptions to this rule)
- Replacement Card or refund must be given if the card doesn't work or can't be activated
- Gift Card can't be offered by supplier in lieu of replacing faulty goods
- Supplier can't charge fees associated with the Gift Card (e.g., card activation fee)
You can read the Australian Competition and Consumer Commission ('ACCC') newsletter here for a more detailed explanation.
Author:Dean McKinnon
| Tags:Legal |
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