Posted by G. Dean McKinnon
on 23 February 2022
The Australian Consumer Law ('ACL') has a specific requirements for collecting monies owed and protect the consumer from unfair treatment during the process.
Sometimes debt collectors can be quite aggressive and if this is the case, it is worthwhile contacting the Australian Competition and Consumer Commission ('ACCC') to know your rights and report any unfair treatment.
The ACCC recently updated their guide for debt collection (both collectors and creditors) which provides ...
Posted by G. Dean McKinnon
on 22 February 2022
Money scams are increasing and the most popular is 'false billing'.
The recent ACCC report "Targeting scams: report of the ACCC on scam activity 2020" highlights the increase of criminals using payment redirection scams whereby they pretend to be a supplier of the business and request payment of a fake invoice using the criminal's bank account details.
The criminals usually hack into your email systems, so they know the credible details of your suppliers. The fak...
Posted by G. Dean McKinnon
on 23 July 2021
The ATO, using their data-matching program, will now be able to obtain lifestyle asset data from insurance policies for the 2021 FY, 2022 FY, and 2023 FY.
The ATO will be comparing the value of certain lifestyle assets to your declared income and if you have a boat that is insured for $100,000 but your declared income for the last three years was $20,000, you may have a problem ...
The data-matching program will look for assets above a certain value, so if you have a $5000 dingy I would...
Posted by Dean McKinnon
on 8 July 2021
The Australian Consumer Law protects consumers by providing automatic guarantees on products and services regardless of the manufacturer warranties.
For example, if you purchased a sports watch and the seller provided a one-year warranty, but the watch broke 15 months after you purchased it, under the Australian Consumer Laws the seller must fix or replace the watch or refund the money to you.
There are different timeframes for different types of goods, so if you have an issue with a pr...
Posted by G. Dean McKinnon
on 17 November 2020
Increasingly, the threat from criminals stealing your identity to arrange credit in your name has become a significant problem.
In the high-tech world we now live in, it is virtually impossible not to have your identity exposed to the possibility that it may be stolen and used by criminals.
Most of us now complete our everyday transactions via the Internet using our credit card and other details. Even the government now requires you to use their services online, including providin...